六西格玛之路
《六西格玛之路》(The Six Sigma Way)
《六西格玛之路》(The Six Sigma Way)
- 作 者:彼得·潘蒂(Peter S. Pande et al), 罗伯特·纽曼Robert P. Neuman, 罗兰·卡法那夫(Roland R. Cavanagh)
- 出 版 社:麦格劳·希尔公司(McGraw-Hill)
- 出版时间:2000
The Six Sigma Way reveals how GE, Motorola, and numerous other companies are successfully using Six Sigma to fine-tune products and processes, improve performance, and increase profits. Now you can read the roadmap for implementing Six Sigma in your manufacturing or service organization.
《六西格玛之路》用指导真实世界的方法解开了6σ管理法之谜。对于任何想实施6σ管理法的公司来说,买一本《6σ管理法:追求卓越的阶梯》绝对划算。《六西格玛之路》介绍了公司 6σ管理法的实施、领导、培训过程中将遇到的各种难题以及对策。它关注的焦点是6σ管理体系的重要步骤和质量改进活动。无论你是6σ管理法的门外汉,还是以对其有深刻认识的行家,本书都使你获益匪浅。6σ管理法将帮助你把公司推向巅峰。
- Preface
- A Guide to the Six Sigma Way
- Acknowledgments
- PART 1
- An Executive Overview of Six Sigma
- Chapter 1:A Powerful Strategy for Sustaied Success
- Chapter 2:Key Concepts of the Six Sigma Sytem
- Chapter 3:Why Is Six Sigma Succeding Whre
- Total Quality " Failed"
- Chapter 4:Applying Six Sigma to Service and Manuactuing
- Chapter 5:The Six Sigma Roadmap
- PART II
- Gearing up and Adating Six Sigma to Your Organization
- Chapter 6:Is Six Sigma Right for Us Now?
- Chapter 7: How and Where Shoule We Start Our Efforts?
- Chapter 8:The Politics of Six Sigma:Preparing Leadrs to Launch and Gu9de the Effort
- Chapter 9:Prepating Black Belts and Other Key Roles
- Chapter 10:Training the Organization For Six Sigma
- Chapter 11:The Key to Successful Improvement
- Selcting the Right Six Sigma Projects
- PART III
- Implenenting Six Sigma:
- The Roadmap and Tools
- Chapter 12:Identifying Core Processes and Key Customers
- Chapter 13:Defining Customer Requirements
- Chapter 14:Measuting Current Prquirmance
- Chapter 15:Six Sigma Profess Improvement
- Chapter 16: Six Sigma Process Design/Redesign
- Chapter 17: Expanding Integrating the Six Sigma
- Chapter 18: Advanced Six Sigma Tooks:An Overview
- Conclusion:Twelve Kdys to Success
- Appendix
- Glossary
- References
- Endnotes
- Index